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8x8 Support

How to Create a New Schedule for Auto Attendant in Admin Console

Objective

Creating schedules that are used by the Auto Attendant to determine your open and closed hours in Admin Console.

Applies To

  • Admin Console
  • Auto Attendants
  • Schedule

Procedure

  1. Log in to Admin Console.
  2. Click the Menu (three lines).
  3. Click Auto Attendants > Schedules.
    Screen Shot 2021-02-03 at 4.50.00 PM.png
  4. Select Create Schedule, located in the top right of the page.
  5. Set your Weekly Schedule for each day 
    • If you are open on a given day of the week select Open and define your open hours using the Hours dropdown menus.
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    • If you are closed on a given day of the week, select Closed All Day.