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How do I edit a Call Queue?
8x8 Support

How do I edit a Call Queue?


To edit a Call Queue.

Applies To

  • Configuration Manager
  • Call Queues


  1. Log in to Configuration Manager
  2. Click Call Queues.
  3. Click Edit to the right of the queue you wish to edit.
  4. Edit your desired information. Keep in mind that the following fields are required.
    • Name
    • Site
    • Extension Number
    • Maximum Calls in Queue
    • Voicemail Password 
    • Primary Members