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Will Users In a Ring Group Receive Voicemail Notification Emails?
8x8 Support

Will Users In a Ring Group Receive Voicemail Notification Emails?

Applies To

  • Account Manager and Configuration Manager Ring Groups

Answer

This feature is disabled by default and will need to be enabled by 8x8, if it is not enabled please raise a case with 8x8 to enable this feature.

Delivery of voicemail notifications to Ring Group members allowed to receive Ring Group voicemail is determined within the setup of each individual extension. 

  • To amend these settings for Account Manager customers see here.
  • To amend these settings for Configuration Manager customers, see here.