Can accidentally deleted voicemails be recovered?
Question
Can I recover accidentally deleted voicemails?
Applies To
- Work for Desktop
- Voicemail
Answer
No. Once a file is marked for deletion by a user that file deletion request must be respected by 8x8 as an official request from the customer and/or its configured/authorized users. Customers are recommended to review their Voicemail delivery configuration settings and User Profile Permissions (https://support.8x8.com/cloud-phone-service/voice/admin-console/setup/users/Profile_Policy) to ensure that appropriate configuration settings are applied to prevent accidental or intentional deletion of voicemails.