Can I send Group Chat messages to external contacts?

Question 

Can I send Group Chat messages to external contacts?

Applies To

• 8x8 Work for Desktop
• 8x8 Work for Mobile
• 8x8 Work for Web

Answer

Messages to external contacts are sent using SMS/MMS. You can receive SMS/MMS messages from any global phone number (whether 8x8 or non-8x8). However, you can only send messages to numbers in the United States and Canada.

Additional Information

This applies to all type of external contacts ( imported via integration or added manually).