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8x8 Support

How to View Call Recordings in 8x8 Work

Objective

Listen and manage 8x8 Work call recordings within the Work for Desktop interface.

Applies To

  • Work for Desktop

Procedure

  1. Log into Work for Desktop
  2. Select the call recordings image outlined below

clipboard_ee681db5aca99d89dfd84815e666efa8c.png

 3. Select the call you want to listen to

Additional Information

If your organization does not enable you to manage call recordings, you do not see the Recordings tab.