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How to View Call Recordings in 8x8 Work
8x8 Support

How to View Call Recordings in 8x8 Work

 

Objective

Listen and manage 8x8 Work call recordings within the Work for Desktop interface.

Applies To

  • Work for Desktop

Procedure

  1. Log into Work for Desktop
  2. Select the call recordings image outlined below

clipboard_ee681db5aca99d89dfd84815e666efa8c.png

 3. Select the call you want to listen to

Additional Information

If your organization does not enable you to manage call recordings, you do not see the Recordings tab.