Not Receiving Internet Fax Email Notifications
Symptom
I am not receiving email notifications when internet fax comes in.
Applies To
- Work for Desktop
- Internet fax
Resolution
- Log in to Work for Desktop.
- Click on Settings(Gear).
- Click Account settings.
- Under Fax notification settings, toggle the Notify me by email when I receive a fax setting.
- Click Save.
- Go to your inbox and check email filters to allow no-reply@8x8.com.
Cause
Internet fax email notifications were turned off and/or no-reply@8x8.com was not on the safe mailing address list.