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Receiving inbound calls on more endpoints
8x8 Support

Receiving inbound calls on more endpoints

Question

Can I receive inbound calls on more endpoints?

Applies To

  • Deskphones
  • Virtual Office Desktop
  • Virtual Office Mobile

Answer

One user can be logged in the same time on a deskphone, in the desktop application Virtual Office Desktop and in the mobile application Virtual Office Mobile. 

If the user is logged in on all the endpoints and is receiving a call, it will ring on all the devices until the call has been answered on one of them. Once the call has been answered, it will stop ringing on the other two devices. 

 

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