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8x8 Support

Set Up My Voicemail in 8x8 Work for Desktop


Set up Voicemail in Work for Desktop.

Applies To

  • Work for Desktop.
  • Voicemail



Beginning with Work for Desktop 7.9, the 8x8 Account Settings app is a mandatory download to configure/adjust the settings below for Non-X Series users. To download this app, click here.

  1. Open 8x8 Work for Deskop.
  2. Click the settings icon clipboard_e76b0fb499cfef6da75d16b4ebf77cb1e.png
  3. Click Voicemail.
  4. Click Go to main voicemail settings.
  5. From the Voicemail Settings you can:
    • Record or upload a new voicemail greeting.
    • Enter the email address to which you would like alerts sent when your extension receives a voicemail.
    • Choose the format of your voicemail notifications.
    • Disable/Enable email notification options.
    • Reset your voicemail Pin.


  1. Click Save.