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8x8 Support

Set Up Voicemail in 8x8 Work for Desktop

Objective

Set up Voicemail in Work for Desktop.

Applies To

  • Work for Desktop
  • Voicemail

Procedure

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Beginning with Work for Desktop 7.9, the 8x8 Account Settings app is a mandatory download to configure/adjust the settings below for Non-X Series users. To download this app, click here.

  1. Open 8x8 Work for Deskop.
  2. Select Settings.
  3. Select Voicemail.
  4. Select Go to main voicemail settings.
  5. From the Voicemail Settings you can:
    • Record or upload a new voicemail greeting.
    • Enter the email address to which you would like alerts sent when your extension receives a voicemail.
    • Choose the format of your voicemail notifications.
    • Disable/Enable email notification options.
    • Reset your voicemail Pin.
  6. Select your preferred voicemail settings.

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  1. Select Save.