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Setting Your Status on 8x8 Work for Desktop
8x8 Support

Setting Your Status on 8x8 Work for Desktop

 

Objective

To set or change your status in 8x8 Work for Desktop.

The 8x8 Work for Desktop app lets you easily see the availability status of other 8x8 Work users on your phone system, and likewise allows your colleagues to see your status. A user's status can be changed automatically by 8x8 Work Desktop, or changed manually by the user:

Status Definition Automatic or Manual
 Available You are available for calls and chat communication. If you previously set a manual status, selecting Available switches you back to automatic status. Both
 Do Not Disturb You are available for chat. Calls during this state are forwarded to voicemail. Manual
 Busy Your status automatically indicates you are busy when in a 8x8 Work Desktop meeting. You can still receive communications. Both
 On Call Your status automatically indicates you are on a call when you are participating in a phone call. Automatic
 Away Your status automatically indicates you are away if you are logged in but inactive for a specified time. You can still receive communications. Both
 Invisible This status prevents other 8x8 Work Desktop users from seeing your presence information when you are logged in, but you still receive communications. Manual
 Offline This status appears when you are not logged in to 8x8 Work for Desktop. Calls during this state are forwarded to voicemail.

Automatic

 

To understand the settings of each status that is able to set within your 8x8 Work for Desktop. 

Applies To

  • 8x8 Work Desktop
  • Status

Procedure

  1. Log into 8x8 Work Desktop.
  2. Once logged in you will see your status in a colored circle next to your initials.
    Screen Shot 2019-08-02 at 12.57.42 PM.png
  3. Click your initials to show different Status options. Your current status will show a tick to the right of it.
    Screen Shot 2019-08-02 at 12.58.06 PM.png
  4. Click your preferred Status. This will change immediately.
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