When I open the Help menu in 8x8 Work for Desktop, there is no option to Check for updates. Why not?
- Work for Desktop
Check for updates does not appear for users in any of the following situations:
- The Windows MSI version of the app was installed (this version does not support auto-update) -- this may have been done electively by the user, or per company IT policy.
- The company's 8x8 administrator disabled the auto-update option in the 8x8 Admin Console administrative portal.
- The 8x8 PBX is otherwise restricted from elective updates at the request of the company's 8x8 administrator.