When you add a ring group, auto-attendant, call queue, or admin user as a favorite contact in Virtual Office Desktop, multiple contacts are added to the list of your favorite contacts.
- Work for Desktop
- Work for Mobile
To mitigate ring group, auto-attendant and call queue contacts showing as favorites when adding the primary admin as a favorite contact, create a second separate user for the primary admin to use as their extension instead of using the primary admin account.
The ring group, auto-attendant and call queue contacts are associated with the primary admin.