Can I use CALLTO Protocol with 8x8 Work for Desktop?
Question
Can callto protocol be used to initiate outbound calls through Work for Desktop?
Applies To
- Work for Desktop
Answer
By design, callto protocol is not supported by Work for Desktop. The following protocols are supported only:
- votel
- tel
- vvirtualoffice
- vvirtualmeeting
- voim
Additional Information
As a workaround, we would recommend using the TEL protocol. See How can I use TEL Protocol with 8x8 Work for Desktop?