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Can I use CALLTO Protocol with 8x8 Work for Desktop?
8x8 Support

Can I use CALLTO Protocol with 8x8 Work for Desktop?

 

Question

Can callto protocol be used to initiate outbound calls through Work for Desktop?

Applies To

  • Work for Desktop

Answer

By design, callto protocol is not supported by Work for Desktop. The following protocols are supported only:

  • votel
  • tel
  • vvirtualoffice
  • vvirtualmeeting
  • voim

Additional Information

As a workaround, we would recommend using the TEL protocol. See How can I use TEL Protocol with 8x8 Work for Desktop?

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