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8x8 Support

Download 8x8 Work for Desktop Beta

Description & Download

Recommended Installers (64-Bit)

For PCEXE for per-user deployment: Allows users to install and update on their own, keeping you up-to-date and secure with the latest features and fixes. (Click here to learn more about managing installation for Windows.)


For Mac DMG for macOS: For macOS 10.10 or later (macOS 10.9 Mavericks and earlier no longer supported). If the file downloads as a .json, remove the .json and try to download again.

Only if Needed
 

For per-user deployment: 32-Bit EXE  |  For machine-wide installation: 64-Bit MSI - 32-Bit MSI

By clicking the buttons to download above, you acknowledge and accept the 8x8 Terms of Use and (where applicable) the 8x8 Beta Services Terms of Use

Version 7.20 published on 6/27/22.

Minimum system requirements

For a complete list of requirements, refer to the X Series Technical Requirements.

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The 8x8 Account Settings application is for Non-X Series users only and is a mandatory supplemental application to continue having the ability to adjust Voicemail settings, Call Forwarding rules, E911, and more. To download the application, click here.

What's new in this release?

The key features in Work for Desktop v 7.20 are:

Voice, Messaging, and Core

  • Block inbound SMS from external numbers not saved to contacts.
  • Relabeled the ‘Direct’ call transfer to ‘Cold’ transfer.
  • Overhauled the incoming call UX for both desktop and web apps to be consistent when the app is not in focus or not in the Calls tab.

Frontdesk

  • Block inbound SMS from external numbers not saved to contacts.
  • Overhauled the incoming call UX for both desktop and web apps to be consistent when the app is not in focus or not in the Calls tab.

Download for Windows

Work for Desktop v 7.7, and later, provides two packages for Windows. The two packages are fundamentally different, using different deployment and update mechanisms. We recommend reading the following carefully before using either of them.

EXE Version for Per-User Deployment

The .exe version is meant for users that have their own machines and can install upgrades on their own without their company controlling the updates they install.

What to Consider

  • The .exe version will be installed to %LOCALAPPDATA%.
  • Automatic updates are downloaded and installed for the user. In previous 5.x versions, users were prompted to install the update.
  • No need for maintenance. Work for Desktop v 7.6 will keep itself up-to-date and secure.
  • Work for Desktop v 7.6 will check for updates every time the user signs in, or once every 24 hours, or when they check for updates manually. The updates are downloaded in the background without user intervention.
  • If there is an update to be installed, Work for Desktop v 7.6 will apply the update automatically when the user signs into Work for Desktop v 7.6. If the user has not installed an update three days after it was downloaded, they will see a Relaunch to Install banner. They can click the Relaunch to Install link and install the update.

For PC
EXE version

MSI for Machine-Wide Installation

The Windows Installer file (MSI) package installs Work for Desktop machine-wide to the Program Files folder. By installing in the Program Files folder, it can be used by multiple users on one computer.

This package is best for companies that want to control the version that their users receive.

What to Consider

  • Single installation on a machine that multiple users that use the computer can leverage.
  • IT Admins are required to keep Work for Desktop up-to-date and secure.

For PC
MSI version

Download for Mac

Click the button below to download and install Work for Desktop for macOS (DMG file).

For Mac


By clicking to download above, you acknowledge and accept the 8x8 Terms of Use and (where applicable) the 8x8 Beta Services Terms of Use.


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