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Handling Multiple Calls in 8x8 Work for Desktop
8x8 Support

Handling Multiple Calls in 8x8 Work for Desktop

 

Question

How many simultaneous calls can I manage in Work for Desktop?

Applies To

  • Work for Desktop

Answer

Whether on a desk phone, Work for Desktop, or Work for Mobile, 8x8 Work enables you to handle up to two calls at once, whether separately or in a three-way conference.

If you are on a call when a second call comes in, you will hear a beep indicating an incoming call. You can manage both by simply placing your current caller on hold and answering the new call, then alternate between the parties as often as you like. Similarly, you can choose to add a second call while on an existing call. Call Waiting allows callers to reach you even when you are on the phone with another call.

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