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8x8 Support

How to Block Caller ID in 8x8 Work for Desktop


Blocking Caller ID through Work for Desktop. This is can be done by any user for their own extension.

Applies To

  • Work for Desktop
  • Classic Mode
  • Account Manager Users


  1. Click Settings (gear icon).
  2. Click My Services.
  3. Under External Caller ID, select Anonymous from the Caller ID drop-down.
  4. Click Save.
    CM- Block External CID in VOD Classic Mode-562x419.png

Additional Information

Note: This is currently available in Work for Desktop Classic Modewhich is accessible to legacy users only (Account Manager users).

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