How to Delete a Sent Message
Objective
Delete a message that was sent.
Applies To
- Virtual Office Desktop
- Virtual Office Mobile
- Messaging
Procedure
- Click More Options (three dots) next to the message.
- Click Delete.
- Click Delete.
"[This message was deleted]" will appear in the chat.
Additional Information
Messages can only be deleted within 12 hours and one a time and deleted messages cannot be recovered. SMS messages cannot be deleted. The option to edit messages is also available.