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8x8 Support

Parking a Call in 8x8 Work for Desktop

Objective

Parking a call with 8x8 Work for Desktop.

Applies To

  • Work for Desktop
  • Call Park

Procedure

  1. While on a call in Work for Desktop, select More.
    VOA_endpoint.png
  2. From the options that pop up, select Park.
  3. Select Yes to confirm the prompt to disconnect the call and park it for later retrieval.
  4. You are disconnected from the call, and you hear an announcement stating which extension the call has been parked on.

Retrieve Parked Calls

  • By yourself: Simply dial the announced call park extension on the new phone or device.
  • By a third party: Notify the third party of the parked call waiting for them on the announced call park extension.

Additional Information

Parking a call temporarily places the live call on hold so that it can be continued from any phone or device in your company's phone system.

You may be moving the call from a conference room phone to your desktop or vice versa, or directing the call to a third party in your phone system who is temporarily busy. 8x8 allows you to easily navigate these issues and more, and offers the ability to park a phone call on a dedicated call park extension for later retrieval.

Video Guide

Watch a demonstration of how to use Call Parking in Work for Desktop and Work for Mobile.

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