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8x8 Support

Temporarily Failed to Send Fax Error

Symptom

When attempting to send an internet fax, you receive an error that reads, "Temporarily failed to send fax."

Applies To

  • Work for Desktop

Resolution

Clear Cache & Log Out

  1. Clear browser cache.
  2. Log out of Work for Desktop and then log back in. Note: Closing Work for Desktop is not considered as logging off.

Cause

This may be due to a browser cache issue. Logging out of Work for Desktop will resync the app to the 8x8 server.

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