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8x8 Work Shows Unable to Connect to Phone Service on New User Account
8x8 Support

8x8 Work Shows Unable to Connect to Phone Service on New User Account

 

Symptom

Work for Desktop shows the message "unable to connect to phone service" after network troubleshooting is complete and the user account is newly made.

Applies To

  • Work for Desktop version 6.x
  • New User Accounts

Resolution

Please contact Customer Support for assistance in resolving this issue.