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Virtual Office Desktop Shows Unable to Connect to Phone Service on New User Account
8x8 Support

Virtual Office Desktop Shows Unable to Connect to Phone Service on New User Account

Symptom

Virtual Office Desktop shows the message "unable to connect to phone service" after network troubleshooting is complete and the user account is newly made.

Applies To

  • VOD version 6.x
  • New User Accounts

Resolution

Please contact Customer Support for assistance in resolving this issue.