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Your Account May Not Have This Service Enabled Error
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Your Account May Not Have This Service Enabled Error

 

Symptom

When trying to log in to Work for Desktop or Work for Mobile the user is presented with the following error message:

Screen Shot 2021-01-04 at 4.59.02 PM.png

Applies To

  • Work for Desktop
  • Work for Mobile 
  • X Series

Resolution

Please contact Support for assistance in resolving this issue.

Cause

This occurs when there is an issue with data syncing in the backend.

 

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