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8x8 Support

8x8 Work for Mobile Ringtone Silent on Xioami Redmi 9T

Symptom

When using 8x8 Work for Mobile on a Xioami Redmi 9T, the ringtone is silent.

Applies To

  • 8x8 Work for Mobile
  • Android
  • Xioami Redmi 9T

Resolution

Ensure that Allow Sound is enabled under 8x8 Work for Mobile settings.

  1. Within 8x8 Work for Mobile, tap your profile picture.
  2. Go to Settings > Device Settings.
  3. To the right of Allow Sound, tap the toggle to enable.
    Android Xioami Redmi 9T Allow Sound 8x8 Work Mobile.jpg
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