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Setting your status on 8x8 Work for Mobile
8x8 Support

Setting your status on 8x8 Work for Mobile

 

Objective

To set or change your status in the 8x8 Work for Mobile app.

The 8x8 Work for Mobile app lets you easily see the availability status of other 8x8 Work users on your mobile and likewise allows your colleagues to see your status. A user's status can be changed automatically by 8x8 Work or changed manually by the user.

Applies To

  • 8x8 Work for Mobile (WorkM)

Procedure

  1. Log into your 8x8 Work for Mobile app.
  2. Click your profile picture in the top left hand corner of the app.
    clipboard_e316396ca7284a622df0d168630e281f4.png
  3. Here you can choose from a range of statuses to select.
    clipboard_e86d21246304665033f12a60f994e18aa.png

Additional Information

Status Definition Automatic or Manual
 Available You are available for calls and chat communication. If you previously set a manual status, selecting Available switches you back to automatic status. Both
 Do Not Disturb You are available for chat. Calls during this state are forwarded to voicemail. Manual
 Busy Your status automatically indicates you are busy when in a Virtual Office meeting. You can still receive communications. Both
 On Call Your status automatically indicates you are on a call when you are participating in a phone call. Automatic
 Away Your status automatically indicates you are away if you are logged in but inactive for a specified time. You can still receive communications. Both
 Invisible This status prevents other Virtual Office users from seeing your presence information when you are logged in, but you still receive communications. Manual
 Offline This status appears when you are not logged in to Virtual Office. Calls during this state are forwarded to voicemail.

Autom

 

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