Skip to main content
Submit feedback failed - A server with the specified hostname could not be found
8x8 Support

Submit feedback failed - A server with the specified hostname could not be found

 

Symptom

When attempting to send feedback, user will get this error:

Submit feedback failed

A server with the specified hostname could not be found.

Submit feedback failed A server with the specified hostname could not be found.png

Applies To

  • 8x8 Work for Mobile Application

Resolution

Switch to cellular data or another wifi network.

Cause

This indicates that the network's DNS servers are unable to resolve 8x8 URLs to submit the feedback logs.

  • Was this article helpful?