The error message displayed on 8x8 Work for Desktop/Mobile says "Call failed" and flashes the following error also, "Unable to connect to 8x8 Work service".
The call button on the dial pad will also be grey.
- 8x8 Work for Desktop
- 8x8 Work for Mobile
Contact 8x8 Support for assistance in resolving this issue.
The profile in use may be stuck in a call or a meeting.