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Virtual Office Online End-of-Life (EOL) FAQ
8x8 Support

Virtual Office Online End-of-Life (EOL) FAQ

 

Overview

8x8 Virtual Office Online previously hosted at https://uc.8x8.com is a legacy web browser version of the Virtual Office Desktop software, today known as the 8x8 Work native apps.

Virtual Office Online will be retired from service on 12/31/20.

Applies To

  • Virtual Office Online
  • 8x8 Work for Desktop
  • 8x8 Work for Web

Frequently Asked Questions

Q: Is there something else I can use to replace Virtual Office Online?

A: Yes! The 8x8 Work native apps for Windows or Mac can be used as a replacement.

Alternatively, where native installations are not feasible, 8x8 Work for Web provides largely the same functionality as VOO, and has the same user experience as the 8x8 Work for Desktop native app built right into it. 

Beginning 12/17/20, users navigating to https://uc.8x8.com will automatically be redirected to the Work for Web beta environment at https://work-beta.8x8.com.

Q: How long will Virtual Office Online continue to work?

A: Virtual Office Online will officially cease to work as of 12/31/20. (However, users navigating to the VOO page after 12/17/20 will be redirected to the 8x8 Work for Web beta page upon login.)

Q: What will happen if I try to log in to Virtual Office Online after December 31, 2020?

A: At that time, all major browsers will remove support for Flash (the underlying technology of Virtual Office Online), and the app will no longer be usable. 

Q: Who is affected?

A: Virtual Office Online will stop working for all users.

Q: Will there be a new version of Virtual Office Online?

A: Yes! The 8x8 Work for Web new experience app will effectively be "the new version."

Q: I am not on 8x8 X Series. When I click Account Settings in the Work for Desktop app, it looks like it opens in Virtual Office Online. Will this sub-menu still work after December 31, 2020?

A: Yes! The Account Settings sub-menu in Work for Desktop opens in an embedded page within the app itself, and is not subject to the Flash support limitations that will impact web browsers at the end of the year.

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