Skip to main content

 

 
8x8 Support

8x8 Contact Center Case Reporting Doesn't Show Full Description

Question

Why does the description in Contact Center case reporting not show the full context?

clipboard_e372823222e2688de5012c1425bec1c06.png

Applies To

  • Contact Center Case Reporting

Answer

The case description previews only 255 characters of the context.

  • Was this article helpful?