VCC & 8x8 Work call recordings store in the same FTP site
Question
Can VCC & 8x8 Work call recordings store in the same FTP site
Applies To
- 8x8 Admin Console
- Virtual Contact Centre
- FTP Site
Answer
VCC call recordings store in a VCC FTP site as per a customer`s region and 8x8 work call recordings store in a separate FTP site/server, both sites are different and can not be stored together.