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Can we download 8x8 Contact Center Chats via File Transfer Protocol?


Can we download 8x8 Contact Center Chats via FTP (File Transfer Protocol)?

Applies To

  • 8x8 Contact Center
  • Chat
  • FTP


It is not possible to use FTP to download chats from 8x8 Contact Center as they are stored in a different area of the system than FTP allows.

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