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Detailed Transactions Activity Report Shows Numbers Displayed in E+11 Format


8x8 Contact Center detailed transactions activity report shows numbers displayed in E+11 format.

Applies To

  • Detailed transactions activity report
  • 8x8 Contact Center


Adjust the cell format. Follow the below steps.

  1. Click on the H column in order to select the column.
  2. Right-click > Select Format Cells.
  3. Under Category > select Number.
  4. Under Negative Numbers > select 1234.0 format > OK.
  5. This will adjust the numbers to the correct number format.


Root cause triggered by a Format Cells glitch in Microsoft Excel.

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