How to Clone Queues in 8x8 Contact Center
Objective
Clone queues in 8x8 Contact Center Configuration Manager.
Applies To
- 8x8 Contact Center 9.9.13
- Contact Center Configuration Manager
- Queues
Procedure
- Log in to Contact Center Configuration Manager.
- Click Queues/skills.
- Next to the queue, click Copy icon
. - The cloned queue will appear with the original queue name - 1.
