Skip to main content

 

 
8x8 Support

Switchboard Takes a Long Time to Load Extension Status

Symptom

Switchboard takes a long time to open and load extension statuses.

Applies To

  • 8x8 Contact Center
  • Switchboard

Resolution

Wait for the software to complete loading. Remember that any calls initiated before Switchboard has completed loading will not register.

Cause

This is the way the program was built. There has not been any development to improve load time.

  • Was this article helpful?