Skip to main content

 

 
8x8 Support

8x8 Contact Center agent cannot dial emergency numbers

Objective

  • Contact Center agent cannot dial emergency numbers 

Applies To

  • Contact Center

Resolution

  • Contact Center does not support emergency dialing

Cause 

Contact Center is unable to fulfil the address information requirements for making emergency service calls. It is recommended to use 8x8 Work and other landline or mobile devices in order to make emergency calls

  • Was this article helpful?