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8x8 Support

Invalid CSRF token in Agent Console


Why Agent receives an error message Invalid CSFR token when making any changes within Profile Tab?

Invalid CSRF 3.PNG

Applies To

  • 8x8 Contact Center
  • 8x8 Agent Console


When the Profile Tab is opened, it has a limited 30-minutes session window. After 30 minutes, any attempts to make changes result in this error.


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