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8x8 Support

Users prompted to Change Password, Your password has expired Please change your password

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Symptom

Users see a prompt to Change Password. Your password has expired. Please change your password.

8x8 Change Password.png

 

Applies To

  • Contact Center Mode 3

Resolution

Please raise an 8x8 Support Case so we can check the backend configuration.

Cause

An incorrect password expiry configuration in the backend