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Wrong email displayed on share dashboard page


When using Share and Schedule functionalities in Analytics for Contact Center, you might observe that the email displayed for a user is incorrect.

Applies To

  • Analytics for Contact Center


A user will appear in the list of users only if has logged before in Analytics for Conact Center, at least once. If the name or the email of the user was changed, the updates will be visible in Analytics only after the user is logging back in.