How to remove the default sample calls from Quality Management/Speech Analytics
Objective
This article shows you how to remove the sample calls from Quality Management/Speech Analytics
Applies To
Quality Management / Speech Analytics
Procedure
- Log into Quality Management or Speech Analytics via the SSO page
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The Samples tab will always be the first tab to open on the search evaluations page in QM/SA
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On the left options panel go to Setting-System Summary
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Click on the "Remove Sample Data"
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You will then be prompted to confirm your choice
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At the top of the screen you will see the confirmation that the sample data has been removed.