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8x8 Support

Error received when running 8x8 Network Utility Tool

Symptom

An error message is displayed on the PC when trying to run the 8x8 Network Utility Tool stating:

Windows protected your PC

Windows Defender SmartScreen prevented an unrecognised app from starting. Running this app might put your PC at risk. 
NUT_Error.png

Applies To

  • 8x8 Network Utility Tool
  • Windows PCs

Resolution

  1. In this window, click on More Info.
  2. Click Run again.

Cause

The firewall settings are blocking the NUT from running. Allowing it to run anyway will bypass those settings for this specific application and will allow it to run.

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