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General Phone Settings
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- 8x8 Desk Phone Directory Upgrade FAQ
- Call Back Error Occurs While Using UK Emergency Services 999
- Call Flip: How do I transfer a call from my desk phone to another device?
- Caller ID Appears as Anonymous on Outbound Calls
- Callers Unable to Leave Voicemail Messages
- Can I make international calls?
- Date and Time are Wrong or Flashing on Desk Phone
- Disable Ringing for Incoming Calls on BLF Lines
- Does 8x8 Support 3rd party devices?
- Does 8x8 support Captioned Telephone Service (CTS) phones with closed-captioning or speech-to-text display for the hearing impaired?
- Extension Users Are Missing from Poly Corporate Directory
- Flash Codes for Analog Phones
- Forwarding Calls on a Desk Phone
- Ghost Calls: Troubleshooting
- How do I access voicemail from my phone?
- How do I connect a Power over Ethernet Injector to my phone or base unit?
- How do I make a 3-way conference call?
- How do I set my voicemail greeting back to the 8x8 default greeting?
- How do I view a phone's MAC address on the physical phone?
- How does Caller ID work?
- How to Access Voicemail from an Outside Line
- How to Add or Remove Call Waiting on the Phone
- How to Adjust Local SIP Ports
- How to assign a DECT phone to an extension in Admin Console
- How to Check a Phone's Firmware
- How to Check Phone for a Valid Device Certificate
- How to Create or Change Outgoing Voicemail Messages From a Desk Phone
- How to Determine a Static IP Address to Set on IP Phone
- How to Forward / Transfer a Call to Voicemail on a Yealink Phone
- How to Forward or Transfer a Call to Voicemail on a Poly Phone
- How to Log In and Log Out of Hot Desk
- How to Log In and Out of Call Queues on Poly Devices
- How to Make Emergency Calls From a Hot Desk Phone
- How to Park a Call on IP Phones
- How to Provision Phones Which Are Not Provided by 8x8
- How to Resolve Deskphone Beep During Outbound Call
- How to Set Announce-Only Mode for Voicemail From Phone
- How to Share Internet From a Mac/Windows to Your Phone
- How to Transfer Calls on Cisco SPA 303G devices
- Incoming Calls Ring to a Different Extension or Number
- Line 2 on Physical Phone Is Not Working
- Missed Calls on Your Poly, Cisco, or Yealink Phone
- No Ring-Back Tone When Calling Out
- Other Party Audio Repeats on Outbound Call
- Outbound calls are being marked as spam
- Outbound Non-8x8 Calls Are Routing to Main Company Number
- Phone Does Not Ring While Receiving Inbound Calls
- Phone Won't Activate and Displays Missing File Config Reverted
- Power Cycle Desk Phones (Reboot/Restart)
- Sidecar Option Not Available on Admin Console for Users Provisioned With Cisco Phones
- Time on Phone Is Incorrect by an Hour
- What are device certificates and why are they important?
- What are international phone call Exit Codes?
- What are the dialpad key shortcuts for 8x8 Work?
- What can I do if my phone is unable to download firmware?
- What is a softphone?
- What is the recommended firmware for 8x8 phones and analog adapters?
- Which devices support Power Keys?
- Which endpoints support 8x8 Hot Desk?
- Which handsets are compatible with 8x8 Admin Console?
- Which sidecars are compatible with 8x8?
- Why the caller ID for an outbound international call displays incorrectly