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8x8 Support

How to Make Emergency Calls From a Hot Desk Phone

If you are in North America, you can dial 911 through 8x8 Hot Desk service to make emergency calls. Learn more here.


Can I make emergency calls using a Hot Desk phone?

Applies To

8x8 Hot Desk service


Yes. In North America, dial 911 just as you would on any other phone, whether or not you are logged in as a Hot Desk guest user. The physical location of the Hot Desk phone is registered as the emergency address of the call.


Apart from emergency calls, a Hot Desk host does not allow you to make or receive any calls when you are not logged in as a guest.