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8x8 Support

How to Log In and Log Out of Hot Desk

Objective

An extension user can log in to a Hot Desk host as a guest and use the desk phone as their own extension phone. A Hot Desk host phone cannot make or receive calls (except emergency calls) if not logged in. (Click here for a list of supported 8x8 Hot Desk devices.)

Applies To

  • Hot Desk
  • 8x8 Work

Procedure

To log in to a Hot Desk host

  1. From a Hot Desk host, dial *43.
  2. At the prompt, enter your extension number # followed by your voicemail password #. The phone reboots and displays the username and extension number. You can now make and receive calls just as you do when you use your desk phone.Screen Shot 2015-10-26 at 10.06.02 AM-600x499.png

To log out of a Hot Desk host

  1. From the Hot Desk host, dial *43.
  2. Enter your extension number followed by the voicemail password. The phone reboots and displays the host name and extension number.

To log out of a Hot Desk host remotely

  1. Log in to any 8x8 Work client such as Work for Mobile, Work for Desktop, or 8x8 Work Online using your primary user credentials (not the Hot Desk user ID).
  2. Dial *43, followed by extension number and voicemail password to be logged out from the Hot Desk host.
Note-Icon.png Note: If you forget to log out, as soon as another guest logs in to the Hot Desk, your extension will be logged out.
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