What is the recommended firmware for 8x8 phones and analog adapters?
Question
What firmware is recommended for 8x8 phones and analog adapters?
Applies To
- Phone Settings
- Phone Firmware
Answer
The tables below list the latest certified and recommended firmware versions for devices used with 8x8. This list is actively updated as new firmware revisions are certified and released for general availability within 8x8.
Newer uncertified firmware may work with the 8x8 system if used, however, if the firmware has not been certified for use there may be issues that 8x8 will be unable to solve without downgrading the affected devices to an 8x8-certified firmware.
In most cases the recommended firmware is automatically pushed to a device upon activation. If an uncertified firmware was installed on a device post-activation, the easiest way to revert the firmware is to deactivate the device and re-activate it. If this doesn't work, you can attempt to manually install the firmware by downloading them locally below.*
* Some firmwares are not publicly available. If the "Firmware Download" you're looking for is marked as "N/A" please contact support for assistance.
Recommended Firmware for Phones Sold by 8x8
Auidio Codes | Firmware Version | How to Provision | Firmware Download |
MP-112 | 6.60A.365 | Provisioning Guide | Download |
MP-114 | 6.60A.365 | Provisioning Guide | Download |
MP-124 | 6.60A.366.005 | Provisioning Guide | Download |
MP-124e | 6.60A.366.005 | Provisioning Guide | Download |
** 643ldap contains two different firmware versions. Firmware 6.4.3.5540 will be installed on hardware manufactured with new Poly chipset and 6.4.3.5610 will be installed on hardware with the legacy chipset. The phone will automatically install the correct firmware for the device during the upgrade process.
Yealink | Firmware Version | How to Provision | Firmware Download |
T33G | 124.86.0.113 | Provisioning Guide | Download |
T42U | 108.86.0.112 | Provisioning Guide | Download |
T43U | 108.86.0.112 | Provisioning Guide | Download |
T46U | 108.86.0.112 | Provisioning Guide | Download |
T48U | 108.86.0.112 | Provisioning Guide | Download |
T53 | 96.86.0.129 | Provisioning Guide | Download |
T53W | 96.86.0.129 | Provisioning Guide | Download |
T54W | 96.86.0.129 | Provisioning Guide | Download |
T57W | 96.86.0.129 | Provisioning Guide | Download |
T58W | 150.86.0.48 | Provisioning Guide | N/A |
W70B | 146.85.0.39 | Provisioning Guide | Download |
Recommended Firmware for Other Supported Phones
Audio Codes | Firmware Version | How to Provision | Firmware Download |
MP-118 | 6.60A.365 | Provisioning Guide | Download |
Cisco | Firmware Version | How to Provision | Firmware Download |
7811 | 11-3-7MPP0101-284 | Provisioning Guide | Download |
7821 | 11-3-7MPP0101-284 | Provisioning Guide | Download |
7832 | 12-0-1MPP0001-245 | Provisioning Guide | Download |
7841 | 11-3-7MPP0101-284 | Provisioning Guide | Download |
7861 | 11-3-7MPP0101-284 | Provisioning Guide | Download |
8811 | 11-3-7MPP0101-284 | Provisioning Guide | Download |
8831 | 11-3-7MPP0101-284 | Provisioning Guide | Download |
8841 | 11-3-7MPP0101-284 | Provisioning Guide | Download |
8851 | 11-3-7MPP0101-284 | Provisioning Guide | Download |
8861 | 11-3-7MPP0101-284 | Provisioning Guide | Download |
SPA 303G | 7.5.7 | Provisioning Guide | N/A |
SPA 504G | 7.5.7 | Provisioning Guide | N/A |
SPA 525G2 | 7.5.7 | Provisioning Guide | N/A |
Panasonic | Firmware Version | How to Provision | Firmware Download |
KX-TGP600 | 9.006 | Provisioning Guide | Download |
Poly | Firmware Version | How to Provision | Firmware Download |
OBi 300 | 3.1.2.5896 | Provisioning Guide | Download |
OBi 508 | 4.0.5.5980 | Provisioning Guide | Download |
Trio 8500 | 5.9.1.11135 | Provisioning Guide | Download From Poly |
SoundPoint IP 331 | 4.0.15.1047 | Provisioning Guide | N/A |
SoundPoint IP 335 | 4.0.15.1047 | Provisioning Guide | N/A |
SoundPoint IP 450 | 4.0.15.1047 | Provisioning Guide | N/A |
SoundPoint IP 550 | 4.0.15.1047 | Provisioning Guide | N/A |
SoundPoint IP 560 | 4.0.15.1047 | Provisioning Guide | N/A |
SoundPoint IP 650 | 4.0.15.1047 | Provisioning Guide | N/A |
SoundPoint IP 670 | 4.0.15.1047 | Provisioning Guide | N/A |
SoundStation IP 5000 | 4.0.15.1047 | Provisioning Guide | N/A |
SoundStation IP 6000 | 4.0.15.1047 | Provisioning Guide | N/A |
SoundStation IP 7000 | 4.0.15.1047 | Provisioning Guide | N/A |
VVX 300 | 5.9.4.3247 | Provisioning Guide | N/A |
VVX 310 | 5.9.4.3247 | Provisioning Guide | N/A |
VVX 400 | 5.9.4.3247 | Provisioning Guide | N/A |
VVX 410 | 5.9.4.3247 | Provisioning Guide | N/A |
VVX 500 | 5.9.4.3247 | Provisioning Guide | N/A |
VVX 600 | 5.9.4.3247 | Provisioning Guide | N/A |
VVX 101 | 6.4.3.5610 | Provisioning Guide | N/A |
VVX 201 | 6.4.3.5610 | Provisioning Guide | N/A |
VVX 301 | 6.4.3.5610 | Provisioning Guide | N/A |
VVX 311 | 6.4.3.5610 | Provisioning Guide | N/A |
VVX 401 | 6.4.3.5610 | Provisioning Guide | N/A |
VVX 411 | 6.4.3.5610 | Provisioning Guide | N/A |
VVX 501 | 6.4.3.5610 | Provisioning Guide | N/A |
VVX 601 | 6.4.3.5610 | Provisioning Guide | N/A |
Yealink | Firmware Version | How to Provision | Firmware Download |
CP920 | 78.81.0.109 | Provisioning Guide | Download |
T40G | 76.84.0.154 | Provisioning Guide | Download |
T42G | 29.83.0.120 | Provisioning Guide | Download |
T46G | 28.83.0.120 | Provisioning Guide | Download |
T48G | 35.83.0.120 | Provisioning Guide | Download |
T49G | 51.25.0.15 | Provisioning Guide | Download |
T23P | 44.84.0.140 | Provisioning Guide | Download |
T41P | 36.83.0.120 | Provisioning Guide | Download |
T41S | 66.86.0.69 | Provisioning Guide | Download |
T42S | 66.86.0.69 | Provisioning Guide | Download |
T46S | 66.86.0.69 | Provisioning Guide | Download |
T48S | 66.86.0.69 | Provisioning Guide | Download |
T53 | 96.86.0.129 | Provisioning Guide | Download |
W52P | 25.81.0.60 | Provisioning Guide | Download |