Skip to main content
8x8 Support

Poor Video Quality on Conference Calls with Poly VVX 601

Symptom

Poor video quality on video conference calls for Poly VVX 601 phones.

Applies To

  • Poly VVX 601

Resolution

Update firmware to 5.8.0.13337 or later.

Cause

Tests show that video conference on the Poly VVX 601 from a Poly Trio 8800 has degrading video quality. Firmware 5.8 for the VVX 601 resolves the issue.

  • Was this article helpful?