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8x8 Support

Yealink Inter Digit Timeout


When you try to dial the area code and if the rest of the numbers are not entered fast enough the phone gives you a decline error message and a busy dial tone.

Applies To

  • Yealink devices


  1. Press the Menu button.
  2. Press 1. This will display the Yealink's IP address.
  3. Access the IP Address on a browser.
  4. Login to Yealink Phone's GUI (Username: admin and Password should be MAC Password ).
  5. Go to Settings > Preferences, modify the values under Inter Digit Time (1~14s) to the desired time.Yalink.JPG

The default is 6 seconds.


The phone is not allowing enough time to dial. The phone's Interdigit Short Timer needs to be set to an appropriate amount of time.

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