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8x8 Support

How to Factory Reset Yealink W52P DECT Phones


Reset Yealink DECT Base Station to Factory Defaults using the GUI or through the physical base

Applies To

  • Yealink W52P & W52H
  • Yealink W60P & W56H


Factory reset Yealink W52P (GUI)

  1. 1. Log in to the base.
    • For a provisioned base use:
    • For a factory reset base use:
      • username:  admin
      • password:  admin
  2. Navigate to the Phone tab > Upgrade.
  3. Click Reset Now.

Note: If the Phone tab is empty, see Phone Tab Empty.

Factory Reset Yealink W52P (Manually)

  1. Power off the unit - if powered by PoE this might mean unplugging the network cable.
  2. Wait 15 seconds.
  3. Press and hold the connect button on the base station.
  4. Reconnect the power.
  5. Wait until all 3 status lights are on, showing solid green.
  6. Release the button and wait 5 minutes.
  7. Power off the unit.
  8. Wait 15 seconds.
  9. Reconnect the power.
  10. Your phone may update its configuration after the reboot which may result in a second reboot process automatically within a minute or two of the first reboot.
Note-Icon.png Note:  You will need to re-pair the handset after resetting the base station back to factory defaults to get the base IP address