Use cases and examples of Direct Agent Routing feature. For detailed description of objects and respective parameters, refer to the Release Notes or Configuration Manager Guide.


By clicking the button to download below, you acknowledge and accept the 8x8 Terms of Use and (where applicable) the 8x8 Beta Services Terms of Use.

Filename: 
virtual-contact-center-8.1-direct-agent-routing-guide.pdf
Type: 
Manuals and User Guides
File type: 
Document