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Does 8x8 Services support 802.1x network authentication?
8x8 Support

Does 8x8 Services support 802.1x network authentication?

Applies To

  • Networks using 802.1x

Answer

8x8 does not support 802.1x authentication methods and is unable to assist in setting this option up to connect phones to the network. While some devices do support the option for 802.1x to be implemented, this is completely up to the network administrator and on-site IT personnel to implement and service.

Additional Information

8x8 Support and Professional Services will not be able to assist with implementing 802.1x. If this functionality would like to be pursued, the device manufacturer will need to be contacted and worked with directly.

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