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8x8 Support

How to Transfer Calls on ATA Adapters with Analog Phones

Objective

Transferring calls on ATA adapters with analog phones connected.

Applies To

  • Cisco ATA adapters
  • AudioCodes ATA adapters
  • Obihai ATA adapters

Procedure

  1. Press the Function button (depending on what device you are using, i.e., R, lightning bolt, or flash).
  2. Listen for a recall dial tone (3 beeps and a dial tone).
  3. Dial the number or extension to which you want to transfer the call.
  4. Either wait for the first ring (Blind Transfer) or stay on the line to announce the call (Warm Transfer).
  5. Hang up the handset.
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