Flash Codes for Analog Phones
Flash and Star Commands for Analog Phones
Flash Command |
Description |
Comments |
Notes |
F |
Flash |
|
|
* |
Star |
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|
F1 |
Hold or Make a New Call |
|
|
*1 |
Retrieve call from Hold |
This does not work for the Cisco SPA 122. Press Flash again to retreive a call from hold. |
|
F F |
3 Way Conference Call via Phone |
1. Establish a call |
|
F7 |
Drop the 2nd party from a Conference Call |
|
|
F F |
Blind Transfer via Phone |
1. Establish a call |
|
8x8 Server
Star Code |
Description |
Comments |
Notes |
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|
|
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F*98# <destination #> |
Blind Transfer |
|
This is the recommended method for blind transfers. |
*5 |
Barge |
Barge into a call being monitored with audio |
3 way audio |
*6 |
Barge |
Barge into a call being monitored while you're muted. |
Agent and customer can't hear you. |
*9 |
Barge |
Barge into a call being monitored while you whisper to the agent. |
|
*22 |
Barge |
Monitor a live call. Extension is barge-able and barge is enabled on calling extension. If not, then there should be an IVR played. |
Added to viceprofile config for 8x8 server side control. |
*23 |
BMW for "Barge Direct" |
Allows users to bypass the monitor function. |
Added to dial plan on the server.cfg config; but is pending Ijjwal to put it in provisioning package for Production. |
*66 |
Call Pickeup - Directed |
Directed call pickup |
Added to voiceprofile config for 8x8 server side control. |
*0 |
Call Recording |
|
|
*67 + DID |
Caller ID - Block |
Block outbound caller ID |
Obihai device is handling instead of 8x8 server side. |
*78 |
DND - Enable |
Device side DND |
|
*79 |
DND - Disable |
Device side DND |
|
*80 |
DND IVR to Enable/Disable |
Server side DND |
This is not supported. |
Obihai ATA
Star Code |
Description |
Comments |
Notes |
*96 |
Barge In |
We don't use device barge function but 8x8 BMW star codes service instead. |
set($Bar1,1) |
*77 |
Block Inbound Anonymous Caller - Enable |
|
set($Bac,1) |
*87 |
Block Inbound Anonymous Caller - Disable |
|
set($Bac,0) |
*69 |
Call Return |
return call of the last caller |
call($Lcn) |
*56 |
Call Waiting - Enable |
|
set($Cwa,1) |
*57 |
Call Waiting - Disable |
|
set($Cwa,0) |
*81 |
Caller ID - Block |
Block caller ID for all outbound calls. |
set($Bci,1) |
*82 |
Caller ID - Unblock |
Unblock caller ID for all outbound calls. |
($Bci,0) |
*61 |
Caller ID - Block Once |
|
set($Bci1,1) |
*68 |
Caller ID - Unblock Once |
|
set($Ubci1,1) |
*72 |
Call Forward - Enable All Calls |
|
coll($Cfan), set($Cfa,1) |
*68 |
Call Forward - Disable All Calls |
|
set($Cfa, 0) |
*72 |
Call Forward - Busy Enable |
The call forward rules set by device side are different than the ones set by 8x8 server side via AM. Setting the server side forward rules should be the preferred way to handle forward rules. |
coll($Cfbn), set($Cfb,1) |
*68 |
Call Forward - Busy Disable |
The call forward rules set by device side are different than the ones set by 8x8 server side via AM. Setting the server side forward rules should be the preferred way to handle forward rules. |
set($Cfb, 0) |
*72 |
Call Forward - No Answer Enable |
The call forward rules set by device side are different than the ones set by 8x8 server side via AM. Setting the server side forward rules should be the preferred way to handle forward rules. |
coll($Cfnn), set($Cfn,1) |
*63 |
Call Forward - No Answer Disable |
The call forward rules set by device side are different than the ones set by 8x8 server side via AM. Setting the server side forward rules should be the preferred way to handle forward rules. |
set($Cfn,0) |
*4711 |
Codec - Enable G711 Only |
|
set($Cdm1,3) |
*4729 |
Codec - Enable G729 Only |
|
set($Cdm1,4) |
*78 |
DND - Enable |
|
set($Dnd,1) |
*79 |
DND - Disable |
|
set($Dnd,0) |
*64 |
Intercom |
*64 is on the device side. It's not configured/supported. This can be implemented in a future enhancement release. |
|
*03 |
Loopback - Media - Set |
|
set($Lbm1,1) |
*04 |
Loopback - RTP Packet - Set |
|
set($Lbp1,1) |
*10 |
Mode - Day |
|
set($Opm,0) |
*11 |
Mode - Night |
|
set($Opm,1) |
*12 |
Mode - Auto Night |
|
set($Opm,2) |
*28 |
OBiBT Discoverable |
|
btdscvr(0) |
*29 |
OBiBT Discoverable |
|
btdscvr(1) |
*27 |
OBiWiFi as Access - Enable |
|
wifiap() |
*07 |
Redial |
|
call($Ldn) |
*05 |
Repeat Dial - Enable |
|
rpdi($Ldn) |
*06 |
Repeat Dial - Disable |
|
rpdi() |
*74([1-9]|[1-9]x) |
Speed Dial - Set |
|
coll($Spd[$Code]) |
*75([1-9]|[1-9]x) |
Speed Dial - Say |
|
say($Spd[$Code]) |
*76 |
Speed Dial - Clear |
|
set($Spd[$Code]) |
*98 |
Transfer - Blind |
|
coll($Bxrn) |
Fanstel
(Fanstel phones are used for old residential customers only.)
Star Code |
Description |
Comments |
Notes |
*2 |
Call Forwarding - Enable All |
|
|
*3 |
Call Forwarding - Disable All |
|
|
*021 |
Call Forwarding - Busy - Enable |
Call forwarding when you are on a call. |
|
*031 |
Call Forwarding - Busy - Disable |
|
After disabling, set your usual forwarding rules to x555 (voicemail), x588 (One-Number Access, or any other extension or external number. If you do not, then incoming calls will ring busy or ring until dropped if not answered. |
*022 |
Call Forwarding - Ring No Answer - Enable |
Call forwarding when you do not answer the call. |
|
*032 |
Call Forwarding - Ring No Answer - Disable |
|
After disabling, set your usual forwarding rules to x555 (voicemail), x588 (One-Number Access, or any other extension or external number. If you do not, then incoming calls will ring busy or ring until dropped if not answered. |
*023 |
Call Forwarding - Internet Outage - Enable |
Call forwarding when there is an internet outage at your location. |
|
*033 |
Call Forwarding - Internet Outage - Disable |
|
After disabling, set your usual forwarding rules to x555 (voicemail), x588 (One-Number Access, or any other extension or external number. If you do not, then incoming calls will ring busy or ring until dropped if not answered. |
*5 + Extension |
Call Park - Answer |
Pick up a call on hold on an entered extension. |
|
*5 + Extension |
Call Pickup |
Answer an incoming call to a specific extension from your extension. |
|
*70 |
Call Waiting - Disable |
Disable call waiting when you are on a call. |
|
*67 + DID |
Caller ID Block - Enable |
|
|
*68 |
Caller ID Block - Disable |
|
|
F7 |
Conference Call - Add |
Add a party for a 3-way conference call |
|
F7 + * |
Conference Call - Drop added party |
|
|
F8 |
Conference Call - Join 2 parties |
Join 2 other parties into a conference call |
|
|
Conference Call via phone |
1. Make or receive a call. |
|
*8 |
DND - Enable |
|
|
*9 |
DND - Disable |
|
|
F1 |
Hold - Put call on hold |
Place a call on hold and make a new call. |
|
*1 |
Hold - Retreive call |
|
|
F* |
Toggle between calls |
Taggle between two calls or retrieve a new incoming call while on a call. |
|
F4 |
Transfer - Warm |
Supervised or 2 step transfer to join 2 other parties on a call. |
|
F5 + Extension |
Transfer- Blind |
|
|
|
2 Step Transfer via Phone |
1. Make or receive a call. |
|
|
1 Step Transfer via Phone |
1. Make or receive a call. |
|
Cisco ATA
Star Code |
Description |
Comments |
Notes |
*68 |
Internal Server Error - Dialing Unsupported Code |
Dialing an unsupported star code may result in an Internal Server Error. If this happens, then: |
Use this code when you use an invalid star code to clear the line. |
*77 |
Block - Inbound Anonymous Calls - Enable |
|
|
*87 |
Block - Inbound Anonymous Calls - Disable |
|
|
*72 |
Call Forward - All - Enable |
1. Dial *72 |
|
*73 |
Call Forward - All - Disable |
|
|
*92 |
Call Forward - No Answer - Enable |
|
Requires that the extension's ring no answer rule to be set at a duration longer than 35 seconds. If the timer is set to 15 seconds, then the 15 seconds setting will apply. |
*93 |
Call Forward - No Answer - Disable |
|
Requires that the extension's ring no answer rule to be set at a duration longer than 35 seconds. If the timer is set to 15 seconds, then the 15 seconds setting will apply. |
*56 |
Call Waiting - Enable |
|
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*57 |
Call Waiting - Disable |
|
|
*67 + DID |
Caller ID Block - Enable |
|
|
*68 |
Caller ID Block All - Disable |
|
|
*69 |
Call Return |
return call of the last caller |
|
*78 |
DND - Enable |
|
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*79 |
DND - Disable |
|
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*07 |
Redial |
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